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Emergency Plumbing: What to Do Before Help Arrives

Published February 5, 2025

Plumbing emergencies have a way of striking when you least expect them. One moment, everything in your home is running smoothly, and the next, you’re facing a burst pipe, a major leak, or a sewage backup that threatens to damage your home and disrupt your life. 

In stressful situations like these, knowing how to react quickly can make a world of difference. While calling a professional plumber is essential, there are important steps you can take to minimize damage before help arrives.

At Elite Plumbing & Home Services, we understand the panic and frustration that comes with plumbing emergencies. As a family-owned business serving Pasadena, MD, and surrounding areas for over 20 years, we’ve seen it all. We’re here to guide you through the first critical moments of a plumbing emergency and offer the dependable, honest service you need when things go wrong.

First Priority: Stop the Flow of Water

In any plumbing emergency, your first priority should be to stop the flow of water to prevent further damage. Water can cause significant harm to your walls, floors, and belongings in a matter of minutes. 

For minor leaks, shutting off the valve closest to the problem area might be enough. However, in more serious situations like a burst pipe or a rapidly leaking appliance, it’s crucial to shut off your home’s main water supply.

Most main water shut-off valves are located in the basement, garage, or near the perimeter of the house. Turning this valve clockwise will cut off water flow throughout the entire home.

This step can prevent hundreds of gallons of water from flooding your home and save you from costly repairs down the road.If you’re unsure where your shut-off valve is, take a moment today to locate it. Preparation is key, and knowing how to act quickly can protect your home in an emergency.

Next Step: Protect Your Home

Once the water supply is off, it’s time to limit the damage. Remove rugs, furniture, and electronics from the area to prevent permanent damage. Use towels and buckets to absorb standing water. If the leak is ongoing, place a bucket or container under the source to catch any remaining drips.

If water has reached any electrical outlets or appliances: avoid the area! Do not attempt to unplug anything. Water and electricity are a dangerous combination, and it’s best to wait for a professional plumber to assess the situation safely. 

Stop the Heat

In a major plumbing emergency, it’s important to turn off your water heater. If water is no longer flowing through your pipes, heat can build up inside the tank, which may lead to damage or even cause the tank to overheat.

For electric water heaters, this means switching off the power at the breaker box. For gas-powered units, turning off the gas supply is necessary. Taking this step can prevent further damage to your system and ensure that once the issue is fixed, your water heater is still in good working condition.

If your water heater is already showing signs of wear, such as strange noises or inconsistent hot water, it might be the right time to consider a replacement. You can ask your plumber to inspect and let you know.

Relieve Pressure

Once you’ve turned off your water supply and shut down your water heater, the next step is to relieve the pressure inside your plumbing system. Even with the main water supply off, water still sitting in your pipes can cause additional damage, especially if there’s potentially a leak, or a frozen section.

By opening all the cold-water taps in your home—starting with the lowest level and working your way up—you allow any remaining water to safely drain out. This helps reduce built-up pressure in the pipes, which can prevent small leaks from turning into bigger bursts. 

It also stops water from pooling in weakened areas of your plumbing, giving you a better chance to contain the situation until a plumber arrives.

This step is especially important during freezing temperatures. Frozen pipes are under much more pressure, and if that pressure has nowhere to go, it can cause the pipe to crack or burst. Draining the pipes relieves that strain, lowering the risk of a sudden rupture.

By draining your pipes safely and effectively, you’re protecting your home from even greater damage and giving your plumber a safer, more manageable situation to address.

Prevent Future Plumbing Emergencies

Once the immediate crisis is under control, it’s a good idea to think about how to prevent future plumbing emergencies. Scheduling regular plumbing inspections, properly maintaining your water heater, and being mindful of what goes down your drains can go a long way in protecting your home.

Elite Plumbing offers preventative maintenance service s that help homeowners catch small issues before they turn into big problems. From drain cleaning to leak detection, our team can help keep your plumbing system in top shape.

Elite Plumbing & Home Services Is Here for You

Plumbing emergencies are never convenient, but knowing what to do before help arrives can make all the difference. Quick action can minimize damage, protect your home, and save you money in the long run. And when it comes to professional repairs, you need a team you can trust.

At Elite Plumbing & Home Services, we provide fast, honest, and reliable plumbing solutions to homeowners in Pasadena, MD, and surrounding areas. Whether you’re dealing with a burst pipe, a sewer backup, or a faulty water heater, our experienced team is ready to help. We offer transparent pricing, second-opinion inspections, and top-quality repairs to give you peace of mind during stressful situations.

Don’t wait until a small issue becomes a disaster. Call Elite Plumbing & Home Services today at (443) 343-2284 or visit eliteplumbingmd.com to schedule service. Let us handle the hard work so you can focus on what matters most—keeping your home safe and comfortable.
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